Role Summary
We are looking for a proactive and detail-oriented Junior IT Admin to support the organization’s IT infrastructure and day-to-day IT operations. The ideal candidate will assist in maintaining systems, troubleshooting issues, and ensuring smooth functioning of hardware, networks, and software systems. This role requires hands-on technical skills, quick problem-solving ability, and strong coordination with internal teams.
Roles and Responsibilities
- IT Infrastructure Support: Assist in maintaining servers, networks, desktops, laptops, printers, and other IT hardware.
- System Administration: Perform routine system maintenance, updates, patch management, and backups.
- User Support & Troubleshooting: Provide first-level technical support for hardware, software, email, and network-related issues.
- Network Monitoring: Monitor network performance and escalate issues when required.
- Security Compliance: Support implementation of basic security measures such as antivirus management, access control, and data protection practices.
- Asset Management: Maintain IT asset inventory and track hardware/software allocations.
- Vendor Coordination: Coordinate with vendors for procurement, repairs, and maintenance support.
- Documentation: Maintain proper documentation of IT processes, incidents, and configurations.
- User Assistance & Training: Guide employees on basic IT usage and best practices.
Qualifications and Skills
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 2–4 years of hands-on experience in IT administration or technical support.
- Basic knowledge of Windows/Linux systems and networking fundamentals.
- Familiarity with Active Directory, email systems, and endpoint security tools.
- Understanding of backup procedures and basic cybersecurity practices.
- Good troubleshooting and analytical skills.
- Ability to escalate issues appropriately and coordinate with senior IT members.
- Strong communication skills and ability to work collaboratively with cross-functional teams.
Experience:
2-4 Years
Location:
Bhilai (Onsite)
