- Ties analytics directly to the business outcomes that matter
- Avoids vanity metrics that look good but drive nothing
- Aligns data work with measurable results and value
- Focuses effort on what actually moves the business
Measuring and improving the business outcomes that matter, like revenue or retention, over activity or vanity metrics.
Metrics that look impressive but do not drive business value can mislead effort away from what actually matters.
By defining the target outcomes first, then choosing metrics and analyses that connect work to those outcomes.
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