Your Documents, Every Answer Instantly
Enterprise document intelligence for instant, cited answers.
One Digital Pier (ODP) is Techment's enterprise document intelligence platform. Powered by Retrieval-Augmented Generation (RAG), ODP lets employees ask natural language questions and get accurate, cited answers — sourced directly from your organisation's own documents, in real time, right inside Microsoft Teams.
Contractors engaged for more than 12 months are eligible for 12 weeks of leave, subject to manager approval and 30 days' notice.
Why Enterprise Knowledge Stays Locked Away
The documents exist. Finding the right answer doesn't.
Organisations store vast amounts of critical knowledge in PDFs, Word files, and PowerPoint presentations — but employees struggle to find, access, and trust that information when they need it most. ODP replaces manual searching with a direct, grounded line from question to cited answer.
15–30 minutes per query, just to find an answer
Employees manually open documents, search headings, and cross-reference files — draining hundreds of hours per month across dozens of daily queries.
Natural language Q&A
Employees type questions the way they speak, no special syntax or search operators, and get an instant answer.
Inconsistent answers across the organisation
Different employees find different document versions or interpret policy language differently, creating compliance risk and operational inconsistency.
Cited, document-grounded answers
Every answer links back to the exact source document in SharePoint, so employees can verify it with a single click.
Knowledge locked in siloes
Only experienced employees know where specific information lives, so new hires take weeks to learn the document landscape.
Hybrid semantic search
Combines vector similarity and semantic re-ranking to surface the most contextually relevant content, not just keyword matches.
Outdated documents still in circulation
Older file versions remain accessible alongside current ones, so employees can’t tell if an answer is still valid.
Auto-updating knowledge base
SharePoint documents are automatically re-indexed every 3 hours, so a new policy is searchable with zero manual steps.
Colleagues interrupted for questions
Employees resort to asking colleagues rather than searching themselves, creating friction and dependency on a few knowledge holders.
Multi-layer hallucination prevention
Five enforced guardrails keep every answer grounded in your documents — the system cannot fabricate information.
No way to measure document Q&A quality
Organisations have no visibility into whether employees are getting accurate, complete, or relevant answers.
Feedback & quality analytics
Users rate every response; feedback is LLM-categorised and surfaced in an admin dashboard for continuous improvement.
Seven Steps From Document Upload to Cited Answer
ODP works entirely behind the scenes — employees simply ask a question inside Microsoft Teams and receive a cited answer.
Document Upload
Admins upload PDFs, Word, PowerPoint, or text files to a SharePoint document library — the same way they manage any file.
From Hours to Seconds — Measurable Impact Across the Organisation
ODP eliminates manual document searching, reduces knowledge dependency on individuals, and gives every employee instant, accurate access to organisational knowledge.
Answers in Seconds
Grounded, cited answers delivered instantly instead of 15–30 minutes of manual searching per query.
One Source of Truth
Consistent answers across the organisation, always traceable to the exact source document.
Zero Dependency
Every employee gets instant access to organisational knowledge without interrupting colleagues.
Built on Azure OpenAI, AI Search and Microsoft 365
AI & Retrieval
Content & Delivery
Feedback & Analytics
One Digital Pier FAQs
What is One Digital Pier?
One Digital Pier (ODP) is Techment’s enterprise document intelligence platform. Powered by Retrieval-Augmented Generation, it lets employees ask natural language questions and receive accurate, cited answers sourced directly from an organisation’s own documents, in real time, inside Microsoft Teams.
How does One Digital Pier prevent AI hallucinations?
ODP enforces five layered guardrails that keep every generated answer grounded in retrieved document content. Answers are produced by GPT-4.1 with strict grounding instructions and a temperature of 0.0, so the model cannot fabricate information beyond the provided context.
Which file formats does One Digital Pier support?
ODP indexes PDFs, Word documents, PowerPoint presentations, and text files uploaded to a SharePoint document library — the same way admins already manage those files, with no special formatting required.
How quickly are new documents searchable?
An Azure AI Search indexer crawls the SharePoint library every 3 hours, automatically chunking and embedding new or updated documents, so newly uploaded content becomes searchable with zero manual steps.
Where do employees use One Digital Pier?
Employees interact with ODP directly inside Microsoft Teams, through a bot built on the Microsoft Teams AI SDK, so no separate application or login is required.
Can answers from ODP be verified?
Yes. Every answer is delivered as a rich Adaptive Card that includes links back to the original source document in SharePoint, so employees can verify the answer with a single click.
What technology powers One Digital Pier?
ODP is built on Azure OpenAI GPT-4.1, the text-embedding-3-large model, Azure AI Search for hybrid retrieval, SharePoint Online as the document source, Microsoft Teams for delivery, and Azure Cosmos DB with Azure AI Foundry for feedback and analytics.
Give Every Employee Instant, Accurate Access to Organisational Knowledge
Book a personalised demo and watch your own documents answer questions in seconds.
