Background
Challenges and Opportunities
The core challenges were:
Effective
The core challenge was to make care available at any place via a digital platform that was as effective as the in-person consultation.
Resilient
The platform should work even when there is poor or no data connectivity by automatically switching networks from data to mobile (PSTN) networks.
Real-time Communication Framework
Another challenging part was to integrate a real time communication framework. The team used WebRTC, an open source technology to establish communication channels.
Lack of Automation
The other significant issue confronting our client was the need for its customers to coordinate telephonically to procure the information on orders they have placed; thus, they wanted automation.
Our Solution
The Team at Techment designed an interactive, easy to use platform through which the Doctors and Patients could connect via text, voice, or video calls. Using the platform, the doctors could also get complete access to the patient’s medical history.
The multichannel platform allows connection across platforms and devices – web and mobile. Take a look at the features:
- Automated Scheduling
- Billing Automation
- Diagnostic Test Requests and Result Integration
- 24×7 Consultations with Chatbox
- Doctor Reviews & Ratings
- Reminders & Notifications
- Image and Record Sharing
- Managed Care Provider Onboarding
- Long Term Remote Monitoring for Chronic Diseases
- Payment Gateway
To add icing on the cake, you can choose your features, add & remove; create a unique telemedicine experience.
Technology Stack
Technology
Bootstrap 3
HTML 5
CSS3
Hibernate
MySQL
AngularJS(1.5)
Spring
Platform
Web/Desktop
Android
iOS
Impact & Business value
The inherent merits of the platform helped create value on many fonts, to mention a few:
Higher revenue with more patients
Protection from competition
Better Patient Experience with automate scheduling and enjoy flexibility
Follow-up reimbursements
Better health outcomes
Highly cost-effective
Enhanced patient loyalty
Our Bespoke Telemedicine solutions cater to stakeholders across the healthcare industry.
- Hospitals
- Healthcare Technology Companies
- Connected Healthcare Providers
- Clinics
- IoMT (Internet of Medical Things) Device Manufacturers
- Medical Research Institutes
- Medical Diagnostic Companies
- Electronic Health Record and Data Providers