Our client is a group purchasing organization that provides procurement solutions, services, data, expertise, and people-backed services to improve how organizations find, buy, and obtain what they need to succeed. They offer contracts from leading suppliers that deliver volume discounts and streamline the procurement process for thousands of products and services. They serve multiple sectors such as K-12 education, Higher Education, Government, non-profit organizations, Enterprise, Corporate, Private Equity, Real Estate, and Public sector. The client was facing significant challenges in managing their large backlog of test cases. With a large number of old test cases already in place, they struggled to keep up with manual testing, especially during smoke and regression tests. Their QA team was heavily occupied with repetitive testing tasks, leaving minimal time to focus on core business objectives or improve efficiency.
Background
Challenges and Opportunities
Our client needed us to streamline the process to handle the large volume of test cases and eliminate the delays caused by manual testing. We saw an opportunity to streamline their testing processes through automation, reducing the time spent on repetitive tasks and improving overall product quality.
- A more efficient method was needed to be executed to handle the high volume of test cases, as manual testing was resource-heavy and time-consuming.
- Addressing smoke and regression test issues was critical since these took up considerable time, delaying product releases.
- Ensuring accelerated testing processes could leave the client with more bandwidth to undertake critical tasks such as improving product quality or focusing on new objectives.
- Manual testing processes needed to be reassessed as it carried with it the risk of human error, negatively impacting the overall product quality.
- Introducing a timely maintenance and testing process was desired since inefficient methods hindered the ability to address key issues promptly and implement timely enhancements.
Our Solution
Efficient testing processes are crucial for delivering high-quality products.We recognized this need and implemented a customized test automation strategy for our client. By prioritizing automation, we enabled the client to enhance its testing efficiency and allow its QA team to focus on more strategic tasks.
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Understanding Goals
Initiated the process by thoroughly understanding Omnia’s objectives and requirements.
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Assessment Phase
Conducted a comprehensive assessment to identify and prioritize test cases that would benefit most from automation.
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Tool Evaluation
Evaluated 4-5 automation tools, including Tricentis Testim, to find the best fit for the client’s needs.
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Proof of Concept (POC)
Executed a POC to assess the selected tools and collaboratively chose the most effective one based on criteria such as usability, scalability, and integration capabilities.
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Automation Implementation
Once Testim was selected, we focused on automating high-priority test cases, ensuring they were executed efficiently through continuous integration.
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Enhanced Focus
The automation process allowed the QA team to transition from manual testing to more strategic initiatives, ultimately driving improved outcomes.
Impact And Business Value
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API Testing: We accomplished 62% automation, executing 306 out of 495 test cases
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Platform Testing: Automated 40% of test scenarios, testing 399 out of 980 cases.
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880 hours of manual effort saved so far.
Key Results
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Faster regression and smoke testing automation enhanced the overall quality and efficiency of the QA process.
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Minimized potential for human errors resulted in more reliable test results, quicker bug detection, and accelerated release cycles.
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With cost savings, the client could focus on enhancing long-term ROI through improved productivity and quality outcomes.
Additional Benefits
The results of our testing tool implementation were very encouraging. Here are the highlights:
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Automation streamlined the testing process, enabling the QA team to allocate time to strategic tasks rather than repetitive manual testing.
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Faster testing cycles enabled quicker release of new features and updates, helping the client stay competitive in the market.
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By improving testing efficiency and software quality, the client enhanced its overall business performance and profitability.
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The reliability of automated tests led to higher software quality, reducing the likelihood of defects in production.
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Reduced testing overhead allowed the client to prioritize business-critical initiatives, aligning efforts with long-term goals.
Integrating advanced automation tools helped our client significantly streamline their testing processes, saving an impressive 880 hours across platform and API testing. This transformation not only reduced manual effort but also enhanced software quality, laying a robust foundation for future scalability and innovation.