Ovrture is a communications firm specializing in development communications for leading education and healthcare non-profits. They are a nationally recognized firm that builds tools to support organizations one-to-one engagement of major donors and we partnered with
them from scratch, and over the years our technology solution has enabled their great success. Ovrture faced significant challenges during the testing phase of its software development. We worked as a testing tool implementation partner, to enhance their scalability and to optimize their testing efforts while ensuring high test coverage and collaboration among teams.
Background
Challenges and Opportunities
The core challenges faced were:
Test Coverage:
A comprehensive testing of all features was needed as inadequate test coverage, particularly edge cases, resulted in undetected bugs and potential quality issues.
Environment Discrepancies:
Inconsistencies between development, testing, and production environments made bug replication and troubleshooting difficult and hence Ovrture expected technical assistance for removing these inconsistencies.
Updating Frequent Changes in Requirements:
Constantly evolving project requirements disrupted the testing process, necessitating frequent rework and adjustments to test cases, impacting timelines and resource allocation.
Technical Resources:
Ovrture needed testing experts as they were struggling with limited time, budget, and personnel, which further impacted the depth and thoroughness of testing efforts.
Our Solution
We addressed the Ovrture’s testing challenges by implementing a cutting-edge test automation solution – Testim from Tricentis tailored to their needs. Our technology empowered them to streamline their testing processes, enabling quicker test creation and execution while minimizing manual efforts, and enhancing adaptability and scalability. Our solution fostered collaboration among teams, ensuring faster issue resolution and ultimately enhancing the overall efficiency of their QA efforts.
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Rapid Test Creation
Testim’s record-and-playback automation capabilities empowered Ovrture to quickly create and execute tests, significantly reducing manual effort.
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Effortless Maintenance
The platform allows easy updates to test cases in response to changing requirements, minimizing the typical maintenance burden associated with automated tests.
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Scalable Platform
As Ovrture’s application grew, Testim’s scalable architecture effectively accommodated the increased complexity and testing demands.
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Enhanced Collaboration
Our testing tool implementation fostered improved communication and teamwork among developers, testers, and product owners, leading to faster issue resolution.
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Streamlined Testing Process
Overall, the implementation of Testim transformed the Ovrture’s testing approach, resulting in a more efficient and effective QA process
Impact And Business Value
The results of our testing tool implementation were very encouraging. Here are the highlights:
Automation Highlights
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API Testing: When we accomplished 65% automation, we automated 470 test cases, saving around 150 hours over four weeks.
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Tenant Testing: Automated 30% of scenarios, which is around 230 test cases and saved 350 hours within six weeks.
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Platform Testing: Automated 63% of test scenarios, testing 900 cases over 16.5 weeks with 656 hours of manual efforts saved.
Key Results
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Automated testing increased coverage and minimized undetected bugs.
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Accelerated Testing Cycles enabled faster feedback loops and expedited software releases,driving operational efficiency.
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Frequent and parallel execution allowed faster issue identification
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AI-enabled, self-healing tools streamlined test creation and execution, facilitating ease of use
By integrating advanced automation tools, our client streamlined their testing processes, saved significant manual efforts, over 1,150 hours across APIs, tenant, and platform testing and enhanced the quality of their software, setting a strong foundation for future scalability.