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The Challenge
A leading donor engagement platform serving institutions in the US and Canada aimed to achieve seamless communication, collaboration, and operational scalability. The client prioritized scalable, future-proof tech solutions to minimize recurring costs and avoid major rearchitecting of the framework. Resource limitations were affecting project progress and testing thoroughness. QA engineers were required to be upskilled to align with the testing goals. Strengthening security to protect sensitive donor information from cybersecurity risks was a critical focus. These concerns along with efficiency constraints, highlighted the need for agile, secure, and cost-effective solutions to enhance productivity and streamline operations.
The Solution
We developed a personalized fundraising platform to enhance donor engagement, deliver detailed impact reports, reduce costs, and streamline business practices and communication. Advanced automation optimized the testing framework, ensuring scalability, simplifying maintenance, reducing manual effort, and accelerating time-to-market. Robust technology integrations and enhanced security measures safeguarded data privacy while aligning with emerging trends to boost operational efficiency in fundraising and testing. A meticulously developed QA process ensured long-term success, supported by GitHub Copilot, which streamlined and elevated the development process as a real-time AI assistant.
Results
The fundraising platform experienced scalable growth, attracting many new clients and generating recurring revenue. Here are some of the many qualitative benefits we delivered for them
- Streamlined practices improved ROI
- Reducing costs and boosted donor engagement
- Developed faster communication channels and personalized experiences exceeded expectations
- Enhanced donor satisfaction
- Achieved broader test coverage, enabling faster releases and higher test efficiency.
- Saved manual testing hours,
- Improving software quality and overall productivity.
- Comprehensive development driven by AI
- Strengthened data privacy with robust security measures.
Saved over 1,150 hours across all testing scenarios
Streamlined business practices
Reduced the turnaround time and costs
Exceeded donor engagement | Minimized manual QA efforts
Optimized pod size | Achieved greater efficiency
How We Did It?
We empowered a leading donor engagement platform with a digitally advanced solution focused on personalization and scalability. Leveraging microservices architecture, a React-based frontend, and AWS-powered infrastructure, we streamlined communication, enabled seamless sharing of tailored content, and scaled individualized impact report generation. Through agile development and integration of third-party tools, Techment modernized the legacy framework, reducing turnaround time and implementing a cost-optimized resource model. This transformation enhanced operational efficiency and set new benchmarks in donor personalization and fundraising success.
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Technical Deep Dive
Tech Stack
