Background

Energy companies across the world are now acknowledging the significance of digital technologies and innovation, but most have shied away from testing the digital waters.
Our client, a major player in the Oil and Gas industry, wanted to deploy digital and move away from the dated point-to-point integration system. The large business volume and numerous players involved in the supply chain made the management and integration of various platforms a daunting as well as costly affair.
Our collaboration with the client helped them deploy hub & spoke integration and automate aspects of their supply chain, enhancing the customer experience of their clients.

Challenges and Opportunities

For big Oil & Gas players, a large fleet size, and customer base creates umpteen operational hassles. Our client needed automation to improve its supply chain. The challenges they faced were:

No Real Time Data

Their Point-to-Point connected systems at times failed to provide real-time data to stakeholders.

Significant Operational and System Silos

Caused inefficiencies and delays

Shifting Away

From point-to-point integration system to hub & spoke.

Lack of Automation

The other significant issue confronting our client was the need for its customers to coordinate telephonically to procure the information on orders they have placed; thus, they wanted automation.

The issue of Bill of Lading (BOL), and Delivery Ticket

The generation of BOL/ DT at multiple locations demanded that they be updated into the application, manually, and on multiple occasions. The lack of automation resulted in the generation of irrelevant and erroneous data, along with undesired delay.

The seamless integration of various facets of the business to deliver a superlative user experience is the need of the hour.

Our Solution

The rigorous due diligence on the client’s business model and operations facilitated efficient customization of technological solutions. Techment created novel solutions on many fronts:

  • Hub & Spoke:

    DIH: We executed a selective transition from point-to-point integrated systems to Data Integration Hub(DIH). It facilitated the sharing and synchronization of data between different applications.

    Sales Analytics: Our centralized platform brought various systems together, thus garnering data which would help our client optimize sales and customer experience.

    Scalability & Governance: DIH had a scalable cloud repository for data and file storage. This offered agility and governance benefits in the long run.

  • Automating BOL & DT:

    Our self-service solution facilitated customers to directly see their Delivery Tickets and BOL’s in their E-Comm account.

  • Blob Storage:

    To better leverage DIH, we facilitated the creation of a dedicated storage for fulfilled orders and other data.

  • Event-Driven Integration:

    It allowed for real-time availability of data and reduced cost of manual efforts.

To add icing on the cake, you can choose your features, add & remove; create a unique telemedicine experience.

Technology Stack

Technology

Bootstrap 3

HTML 5

CSS3

Asp.Net

AngularJS(1.5)

Azure-CosmosDb

Platform

Web/Desktop

Impact & Business value

Our work with a major US player in this industry testifies that crafty use of technology & automation can go a long way in lowering costs, augmenting operational efficiency, and building proper software architecture to lay the foundation for meeting standards of Industry 4.0. Here are some of the areas that experience direct value creation:

Real-time operational visibility

Better data and cyber security

Better cost-efficiency

Better Customer experience with transparent process status and billing

Faster operations with process automation

Easy Scalability with microservice architecture

Lower silos and better systems integration

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